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Orders & Delivery

How long will it take to receive my art supplies?

Orders within Karachi usually arrive in 1-2 business days. For other cities across Pakistan, delivery typically takes 3-5 business days.

Do you offer cash on delivery (COD)?

No, we only work on advance payment.

How can I track my order?

Once your order is shipped, you will receive a tracking number. You can use our Track Your Order page to see the real-time status of your package or through courier tracking page.

Product & Quality

Are your professional sketching and drafting tools authentic?

Absolutely. We take pride in sourcing original products from world-renowned brands like Faber-Castell, Sakura, and Derwent.

Do you offer wholesale prices for bulk orders?

Yes, we provide wholesale options for many of our items, including professional pens and art sets. Please contact us via WhatsApp for bulk inquiries.

Can I request a specific art tool that is not listed on the website?

We are always expanding our catalog. If you need any specific item let us know, and we will try our best to source it for you.

Returns & Refunds

What is your return policy?

If you receive a damaged or incorrect item, please contact us within 24 hours of delivery. We will be happy to exchange it or provide a refund.

Can I cancel my order?

You can cancel your order as long as it has not been dispatched. Once it is with our courier partner, it cannot be canceled.