At Fazal and Sons – The Art Store, we value the trust you place in us when you shop for your creative tools. This Privacy Policy describes how we collect, use, and protect your personal information when you visit fazalandsons.pk.

1. Information We Collect 

To provide you with the best service, we collect the following information:

  • Order Details: Name, shipping address, billing address, and phone number so we can deliver your art materials across Pakistan.

  • Account Information: If you create an account, we store your email and password.

  • Communications: Information you provide when you contact us via our website, email, or WhatsApp.

2. How We Use Your Information 

We use your data to:

  • Process and ship your orders for drawing, architectural, and craft supplies.

  • Send order updates and tracking information via email or SMS.

  • Provide customer support for any inquiries regarding resin molds, pens, or stencils.

  • Improve our website to ensure you can place orders without wasting time.

3. Information Sharing 

We do not sell your personal information. We only share data with trusted third parties necessary to run our shop, including:

  • Courier Services: To deliver your packages to your doorstep.

  • Payment Processors: To securely handle your transactions.

  • Web Analytics: To understand how visitors use our store and improve the experience.

4. Data Security 

We take the security of your data seriously. We use industry-standard encryption (SSL) to protect your information during checkout. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your personal information.

5. Your Rights 

You have the right to:

  • Access the personal information we hold about you.

  • Request that we correct or delete your personal data.

  • Opt-out of any marketing emails by clicking the “unsubscribe” link.

6. Changes to This Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically.

7. Contact Us 

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  • WhatsApp: 03302430571 / 03353810977

  • Address: Fazal And Sons – Shop 68,69 Mashriq Shopping Center, Block 14 Gulshan e Iqbal, Karachi